Shipping policy
Thank you for shopping with Sophie’s Timeless Treasures! We aim to provide you with a seamless and delightful shopping experience, including efficient shipping. Please review our shipping policy below:
Shipping Locations: We currently only ship within the United States. Unfortunately, international shipping is not available at this time.
Processing Time: Orders are processed within 1-3 business days after payment is received. You will receive a confirmation email once your order has been shipped.
Shipping Methods: We offer standard and expedited shipping options through trusted carriers. Shipping costs are calculated at checkout based on your location and chosen delivery method.
Delivery Time:
Standard Shipping: 5-7 business days.
Expedited Shipping: 2-3 business days.
Please note that delivery times may vary due to factors beyond our control, such as carrier delays or weather conditions.
Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.
Shipping Fees: Shipping fees are determined by the weight and dimensions of your package, as well as your shipping address. Exact costs will be displayed at checkout.
Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 7 business days of delivery. We will work with you to resolve the issue promptly.
Contact Us: If you have any questions or concerns about our shipping policy, feel free to reach out to us at sophiestreasures2025@gmail.com.